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Use the x64 MSI if you don’t have Office installed. If you have Office installed, use the bit version that matches the Office version (e.g. Office 32 bit needs PowerDesktop 32 bit). Visit: https://pdocs.atlassian.net/wiki/spaces/PD/pages/55345410/RequirementsRequirements%2C+Setup+and+Setup#EnterpriseUpgrading#Enterprise-Deployment

And of course, for any first-time install, use the EXE.

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Please see the current requirements here: https://pdocs.atlassian.net/wiki/spaces/PD/pages/55345410/RequirementsRequirements%2C+Setup+and+Setup#RequirementsUpgrading#Requirements

To find the bitness in Office

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  • For any machine that hosts PowerDesktop with the PST Import, Outlook must be installed! See Requirements

    • The PST module requires MAPI. You used to be able to install a MAPI component, but that is no longer available via Microsoft, so the alternative is to install Outlook on the machine. End users working on their own workstations are very likely to have Outlook already installed, but where the application is installed on a server, Outlook is (generally) not installed by default. Litera is looking into switching libraries in the future to avoid this requirement.

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  • PowerDesktop export doesn't export security data.

  • PowerDesktop import does not import security-related data.

  • If using CAM Move, you move content where the metadata doesn't exist in the destination, the CAM Move function will create it, while PowerDesktop doesn't do that.

  • Litera does not recommend PowerDesktop as a Move option.

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What happens if the computer shuts down during a job?

If a user attempts to shut down Windows while a job is running:

  • Windows displays a full-screen message that the application is preventing Windows from shutting down.

  • The message under the application says “Stopping active jobs.”

  • The application cancels all active jobs and then closes without asking the user whether to cancel the active jobs.

Known Issues

  • The pagination mode used by Work Explorer only allows for exact searches currently. For example not “insert word” in the search would fail. This is supposed to be fixed in the next iManage Work release.

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  • PowerDesktop limits document searches to 100,000 items max.

  • Loading a search will not have a progress bar.

  • Searching for workspaces by matter requires the client field to be filled first!

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What are the ranges for the Search Workspaces dialog? What are the most that can be shown?

  • The Search Workspaces dialog doesn't support ranges and won't return all workspaces in the library. The most that can be shown in Work Explorer under a workspace search is 9,999, but on-prem might top out at 5,000.

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My Document Search or Workspace Search doesn’t show all the fields I am expecting

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