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The Export Messages command, available from the Dashboard’s Tools menu, opens the PST Export tool, which allows you to extract messages from an Outlook data file (.pst) and save them as individual MSG files.

PST Export Tool

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In The PST Export Tool, there are four sections the user needs to fill out: Job, Source, Contents, and Output.

Job

Setting

Description

Name

The job name shown in the Dashboard.

Source

Setting

Description

PST File

The path to the Outlook data file from which messages will be extracted. To browse for and open a PST file, click the folder button.

Contents

Tree and Contents views

After a PST has been opened, the tree on the left-hand side displays the mailboxes contained within the data file. The number of messages within each folder is indicated in the Messages column.

When a mailbox/folder has been selected in the tree, a preview of its contents is shown in the grid on the right-hand side.

Output

Setting

Description

Target Folder

The path to the folder where the extracted messages will be saved. To select a folder on a local or network drive, click the folder button.

Create Job Folder

If selected, a folder named after the job gets created in the Target Folder and all extracted messages are saved into it.

Note

Caution: When creating the folder, any characters in the job name that are not allowed by Windows are excluded.

Skip Empty Folders

If selected, do not recreate a a selected source mailbox/folder in the target folder if it or its subfolders contain no messages.

Max Subject Length

The maximum number of characters from a message’s subject that can be included in an extracted MSG file’s name.

Info

The Start button is enabled when selecting at least one folder containing at least one message.

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  • Properties. Displays the Job name, ID, time elapsed, number of messages, and size as well as the date and time the job was created, started, and completed.

  • Options. Shows the selection made for the such as the Skip Empty Folders option and the Maximum Subject length set.

    • Export details. Displays the path of the PST file to be exported and the export folder path.

  • PST Contents. Shows the folder names, item count, the number of items processed, status, and messages for each folder. If a folder has been fully processed it will show the status Completed. If the job is canceled before the items in a folder have been exported, it will show the status Incomplete. The folders that have not been exported yet will display the status Pending.

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The secondary menu of a job in the job viewer has the options to Pause, Resume, Cancel, or Retry a job. When you resume a paused job or retry a canceled or failed job Power Desktop will check the items in the folder where the job was paused to confirm its contents are completed and will continue exporting the pending items, it will not overwrite the previously exported files.

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