Provisioning FAQ

Why is the Directory tab, Workspace tab, or Documents tab UI broken?

What characters can I use in Metadata creation/mapping?

• The UI can break if there is an unsupported character in the metadata displayed in this tab, or any other tab

What is needed for setting up templates or provisioning workflows for a manual workspace creation?

• Metadata mapping and creation of missing metadata not in CAM

• External system configuration

  • Note it is one system connection regardless of how many environments/cloud/on-prem as these are mapped in the data uploader config.

What factors are used to provision a new tab or update an existing tab/channel/workspace/folder?

• First, the unique identifier rules are checked in the Data Uploader aspect if the data is imported from there.

• Then the name of the object (tab/channel/workspace/folder) is compared to the one that is in the template or workflow or job from the CAM side. If they match it will be updated. If any differences appear (number/character/space), then it will create a new record.