New Analytics Known Issues

This page provides a list of known issues with the new Analytics functionality along with the target date for a fix. If you do not see your issue here, please contact support@litera.com and provide details of the issue you are facing. Please be advised that all dates listed here are subject to change.

Reference #

Issue Description

Workaround

Target Release Date

Status

Reference #

Issue Description

Workaround

Target Release Date

Status

CLOUD-29575

When you view a saved report by Previewing from the Existing Reports page, there are instances where performing certain actions such as Export to CSV will not work.

View the report in an Edit state, by selecting the Edit Report button, and then perform the required operation.

June 2024

Released

CLOUD-27106/ 28340

When previewing a saved report that uses the summarize and group by, CAM shows the same data on all the pages when you click through each page of the results.

Rather than previewing a saved report, you can edit the saved report and then preview it from the screen. This will page the data correctly.

May 25

Released

CLOUD-28309

Database field on the Add Filter option does not display

You can use the ext_container_name field instead and type the name of the database.

June 2024

released

CLOUD-28381

Filtering text fields is case-sensitive. We will remove any case sensitivity requirements

Type the values in the exact case of the text. For example, if you are filtering by doctype and the value is DOC, make sure you use all capital letters when applying your filter.

May 25

released

CLOUD-28737

When summarizing with “group by”, the Export to CSV just sits "In Progress"

None

May 25

released

CLOUD-28740

Support for exporting the full file path of documents

None

TBC

Ticketed

CLOUD-28776

Incorrect filter options were showing for boolean filters.

None

October 2024

released

CLOUD-28929

When using the “In” option for a filter, if you type a space after a comma, (e.g., red, blue, green), the filter does not apply. CAM will automatically remove spaces after commas when using the “In” option in a filter.

When adding multiple values using “In”, manually remove any spaces after the commas.

May 25

released

CLOUD-28930

When using the Summarize and Group By options, the parent/child “group by” is not working if the child value is null

Filter out null child values in your query. For example, if you are looking for a count of documents for doc type/doc subtype and you have some doc subtypes where the child value is blank or null, add a filter to your query where the doc subtype is not null.

May 25

released

CLOUD-29135

Going to the next or previous page clears out the report results for certain columns, e.g. document count

None

June 2024

released

CLOUD-29162

Filters are overlapping in the UI for practice codes.

None

TBC

Ticketed

CLOUD-29452

No join relationships exist between the workspaces and folder tables.

None

October 2024

released

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