July 2025 (25.07.100) Release Notes CAM

New Features

Module

Description

Accessibility

• External System status icons now allow users to hover over and understand the status of the system. For example, if a system is disabled, you can now understand it was due to continuous authentication failures.

• Dates within CAM now are consistently updated to the following format, for example: Apr 11, 2024

• Asterisks are now placed by all required fields in CAM, to explain to screen reader users that these are required fields.

• Horizontal scrolls are removed in some places so users don’t have to scroll right to see all columns.

Data Uploader

Data Uploader’s Move Workspaces script validation process is now integrated in the Data Uploader Scripts tab so that users can click on the Validation option in the menu, and view the details, and resolve any validation errors with checked out documents, missing operators or other fields, or any numbering issues that would cause a failure.

External Systems

CAM now has an updated Office365 External System Connection wizard to handle entering connections easier with fewer complications including EntraId. Clicking Add New connection or editing an existing connection will display this new wizard.

Service Desk

On the Workspaces tab, we've added the ability to select a Document grid layout form, so that any documents that display have the document-related columns the user needs to use.

Template Editor

The Replace Template command has been enhanced to better handle delete empty folders to delete all empty folders in the workspaces, retain all existing folder ids, add any new folders required that is on the new template, and link this new template with the workspace. A new CSV parameter was added to delete empty folders: DeleteEmptyFolders

Fixed Issues

Module

Issue Id

Description

Controls Center

Cloud-36811

Some undeclare jobs with 5000+ records from Controls Center did not correctly undeclare some of the documents. To ensure the jobs were logged properly, additional reporting on the logging of failures and retries of the failed jobs was added.

Data Uploader

Cloud-39389

When updating a user’s email address and marking that user as disabled in CAM, users were then being brought over as a duplicate record by Data Uploader. This is now addressed using the CAM Import Reference column to track user changes.

Data Uploader

Cloud-37684

Data Uploader Jobs to update the group membership of a user belonging to over 200 groups failed to process. Now, the jobs are batched if any user belongs to more than 200 groups to prevent failure. Use the following AppSettings configurations to enable this: BatchGroups(), MaxGroupsPerBatch(), CreateBatchedUniqueId(), and ProcessCsvRowWithBatching(). By default, there is nothing you have to implement as these are enabled by default.

Move

Cloud-39025

Large workspace move jobs were failing when the count was greater than 10k. Those large jobs are now supported and run without failure.

Service Desk

Cloud-39356

Inside Service Desk tabs, the Profile Update action was incorrectly showing the metadata for the first row in the search for any subsequent row. Now, users can pull the correct row and update the metadata on that item’s profile.

Service Desk

Cloud-26834

Bulk Export to CSV jobs over 10k records from Service Desk were failing with “The Server didn’t respond in time”. A retry of the job was needed to reconcile this.

Template Editor

Cloud-39790

Optional folders were being created on template reassignment when the Create Optional folders checkbox was unchecked. Now, if a template has the button unchecked, users will not see optional folders created at all levels.

Template Editor

Cloud-37416

The Reassign template command showed a failure message, “Unable to load template” because the id was not the same as the name.

Users and Groups

Cloud-38880

A users and groups tab filtering issue showed duplicates of users that belonged to multiple external systems. This is now resolved to show just one record per user.