September 2025 (25.09.100) Release Notes CAM

New Features

Module

Description

Service Desk

A new action on the Documents tab called Where Used is available to provide this functionality to view the iManage or NetDocuments filing location, which was previously available in Milan.

Service Desk

When using the Update Security command in Service Desk, the requirement for granting or removing access to a selected workspace necessitates the selection of a database. We’ve now auto-populated this database field when one workspace is selected; if more than one is selected, then the Database field will display empty in the search.

Improvements

Module

Description

Accessibility

Multiple accessibility changes have been implemented in this release, including the following:

• Improved accessibility for screen reader users by ensuring that column headers in the data table are properly announced while navigating the table.

• Updated the dashboard data table to ensure that column headers are properly announced to screen reader users when navigating the table, enhancing accessibility compliance.

• Implement sort controls for data tables that clearly indicate their sort state to screen reader users, ensuring accessibility compliance.

• Implemented visible focus indicators for controls in the Workspace Search to ensure accessibility when navigated using keyboard focus, meeting the acceptance criteria of providing clear visual feedback for users.

• The date selection pop-up has been updated to ensure that anchors present a visible focus indicator when they receive focus, addressing accessibility concerns.

• The Job Tab Filtering & Retry feature currently lacks a visible focus indicator in the Actions column when it receives focus; a clear focus indicator was implemented to enhance accessibility and user interaction.

• The "Security Access" control failed to present a visible focus indicator when given keyboard focus.

• Fixed an issue where, after selecting "Next" on the Create Workspace task, the user's focus was not moved to the top of the newly presented content, resulting in focus loss to the browser frame.

• Fixed the implementation of controls within the upper right corner to comply with HTML5 specifications by ensuring that nested actionable elements are not used, addressing the issue of incorrect nesting that was previously present.

Fixed Issues

Module

Issue Id

Description

Analytics

Cloud-37683

The analytics filtering feature was currently not functioning as intended for the “Starts With” operation. Filtering by a matter code included all results with that character set instead of those beginning with the characters entered, leading to inaccurate data representation. For example, matter codes containing “99” were included instead of displaying those beginning with code “99”.

Controls Center

Cloud-40159

CAM has improved performance where there is a high number of controls to prevent the issue where “No Controls Found” displays on the Controls Center window, and the screen displays empty.

Data Uploader

Cloud-39842

Data Uploader used an incorrect bucket name format for the Canada and Australia regions, which was corrected to ensure proper functionality.

Jobs

Cloud-40051

Using the "Clear Filter" functionality on the Jobs tab stopped working after refreshing the page. This issue has been resolved, and the filter can be cleared successfully without any interruptions after a page refresh.

Manage Folder

Cloud-40316

This fix addresses several issues where the Save and Cancel buttons in the Manage Folder → Advanced Options section were not functioning correctly on the first folder creation, particularly affecting users not in iManage. Additionally, the More Settings menu option displays correctly, and the correct owner displays. This fix ensures that all users can successfully create folders without encountering errors related to accessibility.

Move

Cloud-40095

The Move functionality changes address issues with the default value and required search settings for metadata not functioning as intended. The default values and other metadata should now appear automatically, and the required fields are now enforced on the form.

Notifications

Cloud-36914

CAM’s job notifications "Email Addressed to" user list fixes the issues users were having selecting multiple users in the list, having to scroll through pages in the list to find a user, and the problem with clearing users from the list when a user clicks back into the box to add another user.

Provisioning

Cloud-40193

The issue where the "Created By" job is incorrectly tagged as "Undefined" when deleting an empty folder from the workspace tab has been addressed. After folder deletion, the "Created By" field now reflects the correct user information.

Request Workflow

Cloud-39789

The Remove Access Request Workflow wizard has been modified to filter the correct list of groups in the Office365TeamIdCollection lookup if the wizard configuration has the Unique Value Identification toggle set to On.

Service Desk

Cloud-40038

The CAM - Folder Profile update did not load any folder metadata when using the Profile Update command, which designates if no values are entered, it clears that field. This is now pulled properly so those values can show across. Blank values were also being incorrectly written back deleting the data previously there, which is also resolved.

Template Editor

Cloud-37544

The failure of the template editor or directory tab to assign metadata or security for NetDocuments when generating a template is resolved.