Business Continuity Overview

Business Continuity allows you to maintain a live, mirrored cloud copy of document metadata and content without the need for on-site servers or storage. Metadata can be leveraged for reporting and analytics. Content remains accessible in the event of content-provider outages. The content is fully secured with its crucial metadata and is end-user accessible via a powerful, intuitive search.

Business Continuity requires a special add-on of CAM called Business Continuity

Note: DevOps currently needs to be contacted at to setup any business continuity users before the functionality.

Important: Currently, CAM supports and uses TLS 1.2 by default, but allows TLS 1.0/1.1 if the Data Uploader is run on a Windows 2012 Server.

On June 28, 2023, AWS is dropping all support for TLS 1.0/1.1 and this could affect users using Windows Server 2012 or older with the use of Data Uploader.

Windows Server 2016 and above are the natively supported versions with 1.2.

Setting up Business Continuity

The users that use Business Continuity will have a limited set of permissions available. Visit the Permissions page.

Login as a BC User

Once the user is registered with an email address and phone number, they can log in to the business continuity site.

  1. Register the user.

  2. Browse to the business continuity site, by going to the CAM URL, but adding /bc/ to the URL.

  3. Enter the email address of the user that will log in to B.C.

  4. The user will get an email or text message. Note both options are configurable.

  5. Enter the token in the box.

Business Continuity Diagrams

Content Sync Diagram

Setting up Business Continuity Tasks

  1. Select Workspace Management>Administration tab>Data Sync

  2. Click the Add New button, to add a new task to mirror or copy the data from the source system to the backup profile created. The source system and the backup profile configurations must be pre-configured in the External System Configuration prior to adding the mirror task. See the Data Sync section to read detailed instructions to add a task.

  3. To manually execute an added task in the Actions column, click the   icon and select Run>Trigger. This will trigger the job to copy the data as per the set configuration. The job status is updated in the Status column.

  4. To view a copy of the data or export the data, go to

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