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Table of Contents

The Notification Center is a place to add system notifications or view active or expired system notifications on the CAM system.

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Expand
titleTo browse to the Notification Center

Viewing the Notification Center

  1. Open the

account management

  1. Account Management portal of your CAM site: E.g. https://accounts.tenantname.io/

  2. Find the Bell icon on the top right called Notifications. Open it by clicking Open Notification Center.

  3. Click one of the filters to show results. By default, the page is blank til you click a filter.

Information Displayed

The following information is displayed on the Notification Center:

Field

Description

Title

The title of the notification.

Start Date

Date to start the notification- Note this will be hidden in the notification.

Expiry Date

The end date of the notification. Note this will be hidden in the notification.

Message Type Icon

Type of message sent by the notification. Types are:

Info,

Announcement, and

Alert

All Tenants

Displays if the notification is for all tenants, or specific tenants.

Scheduled

Date scheduled

Published

Date published

Job Description

For jobs, the job description includes the matter/client and/or workspace names.

Menu

A menu of options to filter, refresh or delete.

Title Search

This box allows the filtering by title of the notification. Type the title, click filter.

Expand
titleTo add Add a notification

Add a Notification

  1. Click the Add Notification button in the Notification Center.

  2. A window appears. Enter the following information:

Field

Description

Datatype

Title

The title of the notification

String

Header

The header of the notification

String

Body

The body content of the notification

String

Footer

The footer information of the notification.

String

Tenants

Sets whether to send the notification to all tenants, or specific tenants.

Radio button

Dates

This selector selects the start date and the expiry date of the notification

Date selector

Display

Displays the notification in the center immediately or on a specific date.

Radio button

Type

Type of message sent by the notification. Types are: Info, Announcement, and Alert

Dropdown selector

Closable

Can this notification get closed (or completed)?

Radio button

  • Click Save.

Note: There is no edit option for the Notifications in Notification Center. You can change the schedule, or disable it.

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Changing the Schedule:

There are two ways to change it:

  1. Go to Current Notifications in the Notification Center. Click Actions, then ReSchedule.

Set the new desired time.

OR

2. Go to Background Jobs in the CAM Admin panel.

  1. Find the job for the notification, and click Actions, then Reschedule.

  2. Set the new desired time.

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Disabling a Notification

There are two ways to change it:

  1. Go to Current Notifications in the Notification Center. Click Actions, then Disable.

  2. Go to Background Jobs in the CAM Admin panel.

Find the job for the notification, and click Actions, then Disable.

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