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Data Uploader is a CAM windows utility that read reads workspaces, users, and groups-related data from your on-premises billing or NBI system and upload the information to the CAM cloud for processing.

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What Limits do I have with Data Uploader?

Note
  1. Currently, you can set the daily Throttle limit to a maximum of 50,000 jobs for optimum and error-free performance. Daily, you can upload maximum jobs that are permitted as per the Throttle limit. After the daily limit is reached, you can find the Throttle limit warning message in the log.

  1. CSV files have a maximum of 100 rows. Having more than 100 rows may result in issues like imports resulting in days to process.

How do I download Data Uploader?

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No changes are made to the on-premises database. The Data Uploader needs Read-only access to the source database on the SQL server to query the database and upload the information to CAM.

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Are high availability servers supported for Data Uploader?

Currently, DU does not support an active-active or an active-passive High Availability configuration. This means that DU is not designed to be run concurrently on two servers for high availability purposes, and there is no built-in functionality for automatic failover or files synchronization (generated JSON / CSV) between servers. In the event that the primary server running DU fails, the service will not automatically resume on a secondary server. Furthermore, because there is no automatic synchronization of files or processing states, if you were to start DU on a secondary server after a failure, it would not continue from where the primary server left off uploading generated files. If the client chooses to use high availability on the database level from SQL, they can use that option.

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Can multiple users log into the DataUploader server to view jobs?

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What needs to be set on the task scheduler?

  1. Check On the Run only when General tab, ensure Run whether user is logged on . The task will not run in the other option.Check the Run with highest privileges boxor not, Do not store password, and Run with highest privileges are checked.

  2. On the Settings tab, ensure Do not start a new instance is selected under If the task is already running, then the following rule applies list.

  3. Use the service account user for the user account.

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