The Export Messages command, available from the Dashboard’s Tools menu, opens the PST Export tool, which allows you to extract messages from an Outlook data file (.pst) and save them as individual MSG files.

PST Export

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Job

• Name: The job name shown in the Dashboard. If this field is empty when you select a PST, the job is automatically named after the file.

Source

• PST File: The path to the Outlook data file from which messages will be extracted. To browse for and open a PST file, click the folder button.

Contents

Navigation Pane

• After selecting a PST, its folders are displayed fully expanded in the navigation pane on the left-hand side of the Contents section.

• The number of messages within each folder is indicated in the Messages column.

Contents Pane

When a mailbox/folder has been selected in the tree, a preview of its contents is shown in the grid on the right-hand side.

Output

• Target Folder: Path to the folder where the extracted messages will be saved. To select a folder on a local or network drive, click the folder button.

• Create Job Folder: Create a folder named after the job in the Target Folder and save all output to it.

• Skip Empty Folders: Do no recreate a source folder in the output folder if it or its subfolders contain no messages.

• Max Subject Length: The maximum number of characters from a message’s subject that can be included in an extracted MSG file’s name.

PST Export Job Properties

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After an export job has been submitted, In the PowerDesktiop Dashboard, users can click on the job row in the queue to open the export details window where the following information can be found:

• Properties. Displays the Job name, ID, time elapsed, number of messages, and size as well as the date and time the job was created, started, and completed.

• Options. Shows the selection for the Skip Empty Folders option and the Maximum Subject length set.

  • Export details. Displays the path of the PST file to be exported and the export folder path.

• PST Contents. Shows the folder names, item count, the number of items processed, status, and messages for each folder. If a folder has been fully processed it will show the status Completed. If the job is canceled before the items in a folder have been exported, it will show the status Incomplete. The folders that have not been exported yet will display the status Pending.

The names of the exported files are formed by an eight-character unique ID and a portion of the subject line according to the length selected in Max. Subject Length. Characters not supported by Microsoft will be removed. The ID is based on the internal entry ID and will remain the same for the same message.