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New Features

Module

Description

CAM CommandsService Desk

When iManage takes a long time to process data from the Manage Folder command, CAM will now show a success dialog rather than show a false positive failure. If a timeout occurs this will still be logged.

CAM Commands

If a workspace is moved and the workspace already exists in the target, the command now will merge the workspaces together. This helps prevent duplicate workspaces resulting of the move command.

Dashboards

The Entities panel has changed where users will not be able to add, edit or Delete entities themselves. All entities CAM needs come out of the box.

Security

AWS Updates for CAM have been implemented. There is no customer action necessary.

a workspace is moved to a target location where a workspace with the same name already exists, the command will now merge the two workspaces. This prevents the creation of duplicate workspaces during the move process.

Analytics / Dashboards

As we will now be creating all required Entities by default, the Entities tab in Administration > Dashboard will now not allow users to be able to Add, Edit or Delete entities.

Note: a cleanup of entities will be done next release.

Directory

Fixed Issues

Module

Issue Id

Description

Data Sync

Cloud-32511

When documents get changed for multiple versions at a time, the incorrect entries were removed from the indexes.

We have resolved an issue where receiving change events for multiple document versions caused some versions to be incorrectly removed from the sync database. This issue has been fixed, and all versions are now retained as expected.

Directory Tab / CAM Commands

Cloud-32524

Sometimes

An intermittent issue resulted in the Manage Folder command

would time out

loading

to

a blank screen and timeout. This will no longer happen.

Provisioning

Cloud-33095

Onedrive provisioning through a template

In the scenario of a OneDrive template having more than 1 level of subfolders, provisioning would only create one subfolder and skip all other subfolder levels. This has been resolved, and all subfolders will be created.

Recycle Bin

Cloud-31051

Enabling the

We’ve fixed an issue where enabling a recycle bin background job

and feature did not queue up a recycle bin background job

from the front end did not always result in the job being created. With this update, the background job is now reliably created and will appear in the Background Jobs area of CAM whenever it is enabled.

Service Desk

Cloud-31284

Changing the default security on a document having multiple versions only

had

applied the security to the latest version only. A new

radio button for applying

option to apply this change to all versions of the document is now available.

Service Desk

Cloud-28654

Workspaces in the Workspace tab were missing some folders if over 10 folders, compared to the Directory tab view

NetDocuments customers previously experienced an issue where the Service Desk Workspace tab did not display all folders if a Workspace contained more than 10 folders in NetDocuments. This issue has now been resolved, and all folders are consistently visible.

CAM Commands

-

When it takes an extended time to process data and get a success response from iManage, potentially leading to a timeout from the Manage Folder command, CAM will now display a success dialog instead of incorrectly indicating a failure. Any timeouts will still be logged.

This is more likely to be the case when a proxy connection is used.

Template Editor

Cloud-29121

CAM Templates that were copied had an issue where editing one aspect of the template such as name of subfolder mdofications caused all the entries to be modified

There was an issue with CAM Template folders where edits made to copied folders would also affect the original folders. This has now been resolved, ensuring that changes are applied only to the specific instance of the copied folder.

Known Issues

Module

Issue Id

Description

Jobs Tab

Cloud-33149

When submitting a CSV job via the Jobs Tab, there is an intermittent issue where the system will advise that the file has not been successfully uploaded, but behind this message, the upload has actually been successful. This will be resolved soon in a future release.