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Request Workflow Configuration

This section allows you to perform the following operations -

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titleConfigure User & Group Notification

It allows configuring automatically to notify when the workspace is created, to the current user who is requesting the workspace. In addition this feature allows users to send email notification to group also while creating workspace. This feature helps to send notification to bulk of users in same time by creating a group.

  • Add UserNotification metadata in the System Metatdata

  • Set default value #current_user_email# to send notification automatically even if Notification panel is set to hide.

  • Below is snapshot of Notification panel displayed in the request workflow, if Notification panel is set to not to hide.

  • Click here to know Notification Panel Setup

Add the below parameters in the system metadata:

Field

Description

UserNotification

This allows to send notification to who is requesting the workspace

Add #current_user_email# as default value.

If you do select Is Hidden Yes : Notification panel would not be displayed while creating workspace but notification will be sent to the current user.

If you do select Is Hidden No : Notification panel will display UserNotification look up to select the current user.

UserNotificationTemplate

Select Notification Template.

📗 Note: Configure notification template in the Administrator > Email Templates and select the same in the notification panel.

Field

Description

Type

Select the option

User

Select User from dropdown (If selects User)

Group

Select Group from dropdown

email notification

Select email template form dropdown

Notification List

Displays list of added groups/users

Click Next

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titleConfigure Workflow to Create Office 365 Group

Allows you to add office 365 groups via Request Workflow.

Steps to Configure Workflow:

  • Configure the wizard for Office 365. Use the required parameters below:

Field

Description

ClientId

Id of the client

ClientName

Name of the client

MatterId

Id of the matter

MatterName

Name of the matter

MailNickName

Nickname for emailing

Office 365 Type

Type of the Office 365 System

Workspace Name

The name of the workspace

  • Use the new wizard to create a new Office 365 group.

  • After clicking Finish, a job will be created in the Jobs Tab for the Creation of a CAM group, and a job for the Office 365 group.

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