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Check that the job did not fail first and was re-submitted.
Check if a 409 error exists- Email address already in use.
Check if a folder error of Error occured while creating containerError: Unable to create all folders at folderCreationProcess exists. Check if the subfolders exceed the limit of 10 levels of subfolders. Check if they are locked, checkedout, or read-only.
Check the unique identifiers for CAM.
Provisioning matter workspaces using Request Workflow templates duplicates matter numbers
This means there could be two things causing this:
The prefix setup on the templates is set to the same on all templates in the system. The prefix is meant to be unique to distinguish one template from another. If the same prefix is used and a matter code is used, it could be duplicated for each template, e.g. two templates with XYZ prefix may result in two matter codes of the same.
Confirm the matter range has not been exceeded. If the range fills up, an Object error, or the following error will be accompanied. Matter with the selected value already exists, please type a different value!
E.g. if the matter range is 10,000-20,000, the next will start at 20,001. If the max range is set to 30,000 it will restart at 0.
See the tip in the release notes from 2023 for more information.
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A blank screen shows upon login to CAM
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