Requirements, Setup and Upgrading

Download PowerDesktop

The latest version of PowerDesktop Setup, which installs the application and its required components, can be downloaded from Litera’s support site (login required). If you do not have a login, email support@litera.com.

Requirements

• Windows 10 or Windows Server 2016 or later

• .NET 8.0

• Microsoft WebView2 Runtime

• For any machine that hosts PowerDesktop with the PST Import, Outlook must be installed!

  • The PST module requires MAPI. You used to be able to install a MAPI component, but that is no longer available via Microsoft, so the alternative is to install Outlook on the machine. End users working on their own workstations are very likely to have Outlook already installed, but where the application is installed on a server, Outlook is (generally) not installed by default. Litera is looking into switching libraries in the future to avoid this requirement.

Whitelisting

The following sites can be whitelisted if you need to based on your subdomain (only whitelist the domain that your tenant is on). We’ve included the subdomain tenantname in front for reference. If licensing of PD is an issue, whitelist the site below with the api subdomain (e.g. api.prosperoware.io)

• tenantname.prosperoware.io

• tenantname.camuswest.com

• tenantname.prosperoware.eu

• tenantname.prosperoware.co.uk

• tenantname.camapac.com

• tenantname.pwcamau.com

• tenantname.pwcamcanada.com

Supported Versions of Work

• On-premises Work Server 10.3 or later

• Work in the Cloud Server 10.3 or later

• cloudimanage.com

Supported Regions of NetDocuments

• US

• UK/ EU

• AU- Australia

• DE- Germany

• CAN- Canada

Downloading the Product

1. With your Customer Center login that you have received from Litera (if you don’t have one, please reach out to the Customer Care team at support@litera.com), sign in to https://support.litera.com/s/software

2. Navigate to My Products-> Software in the menu

3. Once the page loads, find PowerDesktop in the list.

4. Click More info next to that record.

5. Click on View More Software for the full list.

6. Click More info, then click Download Here. It is recommended to click Save or Save As if in Edge instead of Open.

Running the Setup

To install PowerDesktop via the MSI installer:

1. Log in to Windows as a local administrator.

2. Navigate to your download folder and double-click the setup msi.

3. Check "I agree to the license terms and conditions" and click Install to open the setup wizard.

4. On the setup wizard's welcome screen, click Next to proceed to the End-User License Agreement.

5. Review the license agreement, check "I accept the terms in the License Agreement" and click Next.

6. On the Destination Folder screen, confirm the installation path (by default, C:\Program Files\Prosperoware\PowerDesktop). If you would like to install the application to a different location, click Change and select a new target folder. When you're finished, click Next.

7. After the installation completes, click the button to View the Installation Log or click Finish to close the setup wizard and exit the installer.

8. Open the application and continue with Product Activation.

Upgrading

When upgrading from one version to the next:

1. Log in to Windows as a local administrator.

2. Uninstall your prior version of PowerDesktop.

3. Navigate to your download folder and double-click the setup msi.

4. Check "I agree to the license terms and conditions" and click Install to open the setup wizard.

5. On the setup wizard's welcome screen, click Next to proceed to the End-User License Agreement.

6. Review the license agreement, check "I accept the terms in the License Agreement", and click Next.

7. On the Destination Folder screen, confirm the installation path is set (by default, C:\Program Files\Prosperoware\PowerDesktop). Click Next.

8. After the installation completes, click the button to View the Installation Log or click Finish to close the setup wizard and exit the installer.

9. Open the application and continue with Product Activation. You will need to re-check the licenses (this doesn’t affect your count).

Enterprise Deployment

If you are a system administrator wishing to deploy PowerDesktop via a group policy, you will need to download the following files prior to configuring the policy:

• MSI of the PowerDesktop installer

• Online or offline version of the Evergreen installer for Microsoft’s WebView2 Runtime

For more information regarding silently installing PowerDesktop, see Installing from the Command Line.