Business Continuity allows you to maintain a live, mirrored cloud copy of document metadata and content without the need for on-site servers or storage. Metadata can be leveraged for reporting and analytics. Content remains accessible in the event of content-provider outages. The content is fully secured with its crucial metadata and is end-user accessible via a powerful, intuitive search.
Business Continuity requires a special add-on of CAM called Business Continuity
Note: DevOps currently needs to be contacted at support@litera.com to setup any business continuity users before the functionality.
Important: Currently, CAM supports and uses TLS 1.2 by default, but allows TLS 1.0/1.1 if the Data Uploader is run on a Windows 2012 Server.
On June 28, 2023, AWS is dropping all support for TLS 1.0/1.1 and this could affect users using Windows Server 2012 or older with the use of Data Uploader.
Windows Server 2016 and above are the natively supported versions with 1.2.
Setting up Business Continuity
The users that use Business Continuity will have a limited set of permissions available. Those permissions are explained here: https://pdocs.atlassian.net/wiki/spaces/CCAM/pages/32440595/Required+Permissions#Business-Continuity-Add-on
Setting up the OTP email
For Azure, visit this page: Setting up OTP Simple Email Service (SES) on Azure for Business Continuity
For AWS, visit this AWS link: https://pdocs.atlassian.net/wiki/spaces/CCAM/pages/1225687041/Error+Resolution#CAM-Commands-error-with-HTTP-server-IP-address-could-not-be-found
Setting up Business Continuity Tasks
Select Workspace Management>Administration tab>Data Sync
Click the Add New button, to add a new task to mirror or copy the data from the source system to the backup profile created. The source system and the backup profile configurations must be pre-configured in the External System Configuration prior to adding the mirror task. See the Data Sync section to read detailed instructions to add a task.
To manually execute an added task in the Actions column, click the icon and select Run>Trigger. This will trigger the job to copy the data as per the set configuration. The job status is updated in the Status column.
To view a copy of the data or export the data, go to https://tenantname.cloudsite.io/bc/.