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Overview
The Directory tab lists all the matters/directories created in the configured external systems from the uploaded jobs.
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The following columns are displayed by default -
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Column Name
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Description
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Matter
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Navigation
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Note: The following columns are displayed by default: |
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Matter | Displays the matter name. If the Matter Name is empty, the matterId shows. Click the matter name to view the details of the workspace(s) created for the matter in the External Systems. Click here for more details to edit the matter metadata, security, and manage workspace. Note: To display the matter name here, the Format column in the Layout>Grid page must be configured for Matter metadata.
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Client | Displays the clients name. If the client name is empty, the clientid shows. Click the client name to view the details of the workspace(s) created in the External Systems. Click here for more details to manage the workspace. Note: To display the client name here, the Format column in the Layout>Grid page must be configured for Client metadata. | ||
Created Date | Displays the date the workspace was created. |
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Tip: The columns displayed on the page can be configured in Layout>Grids. |
Note: Users must have View Matter Details permission to access the matter details. This permission disables the link to open the matter.
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Clicking on an entry will open a window showing the metadata details and the associated Document Management Systems (DMS). When reviewing the details, click on the hamburger button to review and update Metadata, Security, Controls, Private Channels Security, and add systems (see tables below).
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Click on the X next to the hamburger button to return to the Directory tab.
Configuring Directory Menu
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title | Directory with Content Location |
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Directory - Content Location
Click the matter to open the Matter information page. The Matter Header details are dynamic and the information can be customized in the Administration > Layout>Headers tab. Click the button on the far right corner of the header to edit the matter information. All the configured External and Default systems attached to the matter are displayed on the page. In the case of Office 365 Teams or Channels, privacy as private/public/org-wide is also displayed.
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Menu
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Description
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Metadata
Select to edit the matter metadata. The fields displayed in the Matter Details dialog can be configured in Layout>Forms tab. Click Update to save changes. If the name or description is empty for the matter, the system will show the id instead.
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Click on the blue Filters button to expand the filter categories and refine your search.
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Note: The available filters will vary depending on the layout and grid, as well as on the permissions associated to the user. |
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Best practice 1: In order to use the Last Modified filter, users must first configure the matter_date metadata per the following screenshot. Learn more about updating metadata definitions. |
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Best Practice 2: In order to use the Created Date filter, users must first configure the date_created metadata per the following screenshot. Learn more about updating metadata definitions. |
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Configuring Directory Menu
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Directory - Content LocationClick the matter to open the Matter information page. The Matter Header details are dynamic and the information can be customized in the Administration > Layout>Headers tab. Click the button on the far right corner of the header to edit the matter information. All the configured External and Default systems attached to the matter are displayed on the page. In the case of Office 365 Teams or Channels, privacy as private/public/org-wide is also displayed.
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Click the x, next to the menu button to close the current page and return to the Directory tab. |
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Matter Control - Control Center
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Matter Level and Firm-Level controls display. |
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These controls come from the Control Center and from the SPM Policy |
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. Drilling into the hyperlinks opens up CAM Control Center. |
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Update WorkspaceThe external system associated with the matter is displayed. Click the button next to the workspace name to display options to update the workspaces.
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Matter Team & SecurityYou can add users and groups specifically for the selected matter. When a user is added to the matter team, CAM grants the user/group access to the workspace. You can also remove a user's access to specific matters by denying permission to access the matter.
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Field
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Description
Note: Z Groups cannot be removed from here.
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Manage FoldersThe Manage Folders option in the external system allows you to add optional folders to the selected folder/sub-folder in the matter template, based on the On-demand Folders Creation defined in the applicable folder templates |
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Note: + at Team level will create channel under Team. + sign at Channel level will create the folder inside File tab of Channel. |
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A new job is triggered to update the workspace. You can track the status of the job in the Jobs tab. Note: A Checkbox is displayed in front of On-demand and Custom folders to differentiate from existing folders in the workspace, and shows existing folders with blue text to rename it. Note: The replacement of placeholders for the template metadata only happens at the workspace level and not at the folder level to avoid inaccurate results when a user opens Manage Folder from the folder level.
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title | Reassign Template |
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Reassign Template
The Reassign Template option allows you to reassign and apply a new template to the selected folders/sub-folder in the matter template.
In the Directory tab, click the matter to open the Matter Details page.
Click the hamburger button in the far right corner of the external system. Select the Reassign Template.
In the Reassign Template dialog, the Current Template is displayed on the left-hand side of the dialog. The option to select the new template is displayed in the right-hand side panel.
Note: On-Demand folders will not be displayed on the workspace structure displayed on the left-hand side of the page unless it's created on a workspace.
4. To reassign a template,
Click the Select Template
Select a template from the list or manually enter the value, which will auto-complete if it is assigned in Administration>Template Editor
The selected template layout is displayed and the template name is auto-populated in the template name field.
5. From the current template, select an option -
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Fields
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Description
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Delete folders with no documents
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Allows the user to removes empty folders from the selected workspace.
a. Do you want to delete the search folders too? : Selects Yes to remove empty search folders from the selected workspace or selects No to keep empty search folders rom the selected workspace.
Note: This option is enabled only on iManage.
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Merge
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CAM provides an option to merge the folders to the New Template. It allows the user to merge the identical folders in source and destination.
Note: 1. The user cannot merge an identical workspace folder with a template folder.
2. Source Folder's metadata/security will be removed and will apply the target Folder's metadata/security.
No change to Document's metadata/security contains within Source Folder
CAM does allow merging 2 folders with the same name on a workspace however.
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Move To
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Moves the folder along with the sub-folders from the Current Template to the New Template.
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Undo all
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Revert the Merge or Move changes.
Click Save to update the changes or click Cancel to close the dialoge.
6. Two options will be displayed at the bottom of the page.
1.Select Optional folders to display on-demand folders.
2. Select Create remaining folders to create all folders from a new template excluding on-demand folders.
3. Select both options to create on-demand folders also.
7. Click Save, it will show a confirmation message to apply the new template to the selected workspace.
8. Click Yes to process the changes.
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Tip: Users must have View Reassign Template permission assigned to view this option. Read here for a complete list of available permissions and instructions to allow/deny CAM permissions to user/group. |
Note: Default templates are marked with a green checkbox button next to the Template name.
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title | Delete/Remove (Modify) Content |
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Modify Content
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Warning: Data deleted from the external system cannot be recovered. Data must be backed up in Content Mirror to be retrieved. |
Open any matter on Matters tab
Click the Hamburger menu button in the far right corner of the workspace row. Click Modify Content
Back up the content to Business Continuity (if available) before deletion.
The following screen displays:
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Field
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Description
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Delete Option
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User can select one of the following option:
Soft Delete
Hard Delete
Archive Team
Soft Delete
Allows you to remove all contents only from CAM.
Click Soft Delete to delete all the content from the matter and the following pop-up displays:
Click Yes to delete and click No to close the pop-up window.
Click Cancel to close the dialog.
Hard Delete
Allows you to remove all the content from CAM and external systems completely if the checkbox is marked. The deleted contents will not be recoverable.
If the checkbox is unmarked, the workspace and its folders will get deleted, while the documents will be moved to a flat space and can be accessed after deletion.
Click Hard Delete to delete all the content from the matter and the following pop-up displays:
Click Yes to delete and click No to close the pop-up window.
Click Cancel to close the dialog.
Note: When the user performs a Hard delete and recreates the same team again, programmatically it updates the same entry on Directory Tab.
Archive Team
Note: The Archive Team option is displayed only when user selects Team.
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Allows you to Archive the Team in Read-only mode.
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Use Cases
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Reassign TemplateThe Reassign Template option allows you to reassign and apply a new template to the selected folders/sub-folder in the matter template.
In the Reassign Template dialog, the Current Template is displayed on the left-hand side of the dialog. The option to select the new template is displayed in the right-hand side panel. Note: On-Demand folders will not be displayed on the workspace structure displayed on the left-hand side of the page unless it's created on a workspace.
The selected template layout is displayed and the template name is auto-populated in the template name field.
Two options will be displayed at the bottom of the page:
Note: Users must have View Reassign Template permission assigned to view this option. Note: Default templates are marked with a green checkbox button next to the Template name. |
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Modify Content
The following screen displays:
Soft DeleteAllows you to remove all contents only from CAM.
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Click Cancel to close the dialog.
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On deletion, a new job is triggered to update the workspace. You can track the status of the job in the Jobs tab.
Note: Microsoft deletes teams and related content asynchronously. The team may be visible for few minutes even after it has been deleted.
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title | Append and Replace Template |
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Append & Replace Template
This feature allows to add folders from another template into existing workspace using CSV upload.
Such workspace now linked to the new template id.
Below table shows new Jobs and modification applied to existing workspace
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Job Name
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Empty Folder
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Required Folder
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Search Folder
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Folder contains Document
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New Template Id /Structure
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Replace Template
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Delete
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Delete
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Delete
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Remain
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Added
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Append Template
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Delete
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Remain
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Remain
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Remain
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Added
Sample CSV
Replace Template : ReplaceTemplate.csv
Append Template : AppendTemplate.csv
Note: This feature is supported for iManage and NetDocuments systems.
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title | Icons of supported systems in Directory |
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Supported systems in Directory
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button
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System
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iManage
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NetDocuments
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Office365
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Teams
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Channel
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OneDrive
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HighQ
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Kira
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title | Creating a Job using Copy |
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Copy Job
Similar to Creating a New Job from the ETL Manager, users can add jobs from the object in Matters.
Go to the Matters tab in CAM.
Find an M365 Teams, Channel, or tab.
Click the Action menu from the object and select Copy.
Select the object (Matter/client/workspace) to copy or move the team's content to in the DMS. Currently, only objects that match the client/matter shows up. In a future version, all objects will display in the lookup.
Prerequisites: Before synching Team to a Workspace the following settings need to be done -
Workspace should be present for same matter where team is linked
In Content Mover under default setting tab select setting "How to handle Team"
From here, users can change the options below:
Users can specify the custom name of the folder/Tab in the field “Name of the folder or tab in the DMS“ when synching Team to the workspace
Once Job created successfully, the Target Workspace Team should be created as Tab/Folder under the workspace with a specified custom name
Channels should be added under the Team as folders, where the conversation folder will create
A tooltip will display as: Content from Teams will be mapped according to the Default Configuration assigned.
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A warning will display if a user copies an item that has security other than Public to a team/channel/workspace: Note: Any document copied to Teams will be visible to all channel members |
Default Class - Users can specify a Default class to apply to the moved teams/channels/tabs. It displays a Class metadata description or Class id if the description is not entered.
Sync Options - Set up a new job internal in New Interval using the following options:
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One Time - Allows you to copy the contents only one time from a specified source to destination
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Schedule - Allow you to set the period in sync interval, select the time measure (minutes, hours, or days), and set the starting period date (today, in the future). Sync interval appears only when you select the option Schedule.
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Event Based - This allows you to sync the content only when any new content populates.
Two-way sync - This allows you to copy the content in two ways, from source to destination and vice versa. When you sync the document and the same document exists in DMS, it will create a new version of the document by appending 1 to the end. There are two use cases when the two-way sync is disabled:
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Bring as shortcut is selected in the options.
There already exists a two-way sync job for the selected workspace.
Note: The Two-way sync option is available for Bring as Documents, it is not available for Bring as shortcut.
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Warning: When you have already synced the content between source and target, two way sync will not allow you to use this option with the same source and target. |
Add any metadata filters.
Select whether or not to import the chat files into the teams/channels/tabs when moving.
Select whether to map documents as shortcuts.
Select to apply the system security either from Source or Target to the moved channel/team/tab. This also applies for public and private items.
On clicking submit, the ETL job will be submitted to the ETL Manager and displays in the ETL Jobs tab.
Note: The user can send the documents/files less than 500 MB from Office 365 to iManage.
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title | Security |
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Security
Security allows security parameters to be applied to an item in Directory and any external system mapped to it.
Open Directory
Browse to an item and click on the name to bring the user into the panel properties.
Click the More Actions menu, and select Security.
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If the user doesn’t have the View Project Team Permission, the Project Team tab will be hidden and only the Explicit Security tab will be shown on the security dialog. |
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Field
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Description
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Member
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Displays the name of the member
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Role
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Displays the role assigned to the member
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Join Date
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Displays the date the member was added to the project team
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Is Implicit Membership
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When a workspace is created via CSV with security, then the value will show is_implicit_membership as true. When this happens, a tooltip will show for the member with the following legend: User was imported into the project team from source system and cannot be deleted.
When security is added from UI, then the value will show is_implicit_membership as false.
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System
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Displays the icon for the associated system.
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Allow Access
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Displays whether access is allowed for the member or not
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Actions
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Allows editing the properties of the member
Select the Add member button on the right side and provide the following information:
Do you want to add a user or group?
Select a user (or group if you selected group)
Project Role: Adds one of the available project roles to the user or group
Allow project Access- Yes or No
Apply to Systems-
Check the apply to all sliders to apply to all systems available.
Otherwise, check each system you want to add the user or group to with the role.
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You must have the system mapped in CAM in the Administration-> External Systems panel. Otherwise a warning will appear. |
Visit the CSV Parameters page for how to use CSVs to update the Security of a project team.
Explicit Users
Clicking the Explicit Security tab allows you to view a list of members with explicit security and to add members with explicit security to the access control list (ACL) even if they are not a member of the team.
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Select the +Add button on the right side and provide the following information:
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Do you want to add a user or group?
Select a user (or group if you selected group)
Permission: Select either Allow or Deny
Security Role: Select the role to be associated with the new user/group
Apply to Systems-
Turn on the Apply to all toggle to apply to all systems available.
Otherwise, check each system you want to add the user or group to with the role.
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Learn how to use a CSV file to update and manage the security and roles for a project team. |
Z Groups
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Important information on Z groups:
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Hard DeleteAllows you to remove all the content from CAM and external systems completely if the checkbox is marked. The deleted contents will not be recoverable.
Note: When the user performs a Hard delete and recreates the same team again, programmatically it updates the same entry on Directory Tab. Archive TeamNote: The Archive Team option is displayed only when user selects Team. Allows you to Archive the Team in Read-only mode.
On deletion, a new job is triggered to update the workspace. You can track the status of the job in the Jobs tab. The Team is then shown as Archived on the Directory tab. Note: Microsoft deletes teams and related content asynchronously. The team may be visible for few minutes even after it has been deleted. |
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Append & Replace TemplateThis feature allows users to add folders from another template into an existing workspace using a CSV upload. Such workspace will now be linked to the new template id. The below table shows the Jobs and related modifications applied to an existing workspace:
Sample CSVs: Note: This feature is supported for iManage and NetDocuments systems. |
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Icons of supported systems in Directory
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Creating a job using Copy JobSimilar to creating a new job from the Content Mover panel, users can add jobs from the object in Matters.
Prerequisites: Before synching Team to a Workspace the following settings need to be done:
From here, users can change the options below:
Note: The Two-way sync option is available for Bring as Documents, it is not available for Bring as shortcut.
On clicking submit, the Content Mover job will be submitted to the Jobs queue and displays in the Content Mover Jobs tab. Note: The user can send the documents/files less than 500 MB from Office365 to iManage. |
Directory Trick Example: Adding custom metadata to the Layout
As explained in CAM’s monthly newsletter for June, this example will show you how to add a metadata value to your Directory layout to filter and use.
In this example, we are adding Practice Area.You could do this with any other field.
Ensure the Practice metadata exists and is mapped accordingly.
Go into Administration-> Layout. Click the Grids tab.
Select the Matters->Core grid. This is for the directory tab.
Click Add New. Type in Practice in the lookup that displays. Don’t set any display format and click Save. The other fields will populate.
Now Practice Area displays in the Directory tab and the search.
Required Permissions
Permissions | Allows User To |
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View Matters | View the Directory tab (Hides the Directory tab). |
View Matter Details | Disable the link to open the matter. |
View Manage Folder Dialog | Edit Workspace Template Folders. |
View Reassign Template | View this option in the External System menu options. |
Remove Content | Delete the workspace from CAM or CAM and External system both. |
View My Projects | View list of projects where user has explicit access (via group membership or as a user on the ACL). |
View Reconciliation Report | Enables user to view Jobs tab> reconciliation report after creating workspaces to validate folder structures created as per assigned template |
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Note: All new permissions are disabled by default and must be enabled to be used. For more information, see Required Permissions. |
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