Known Issues

The following table includes a list of current known issues. For Analytics known issues see

Issue ID

Description

Issue ID

Description

ENGR-2874

The users and groups panel is cosmetically showing the isexternal flag for internal users to the firm.

Cloud-8614

Could not delete ‘Saved Search’ folders from Apply to workspace and Reassign template.

Cloud-9436

A disabled user is also able to access CAM unless the user logs out.

Cloud-9708

A user still receives a notification if the item is already copied and the corresponding job is deleted from the content mover.

Cloud-11902

Showing the same document name for all versions of the document on the Document tab.

Cloud-12417

Existing tabs in Teams cannot be reordered currently.

Cloud-12675

Security is not getting removed from Competitive and Exclusion controls.

Cloud-12740

Link Fileshare jobs were failing with a timeout error ECONN Refused.

Cloud-12748

One Note and Planner jobs are not being queued when creating a channel from the directory tab.

Cloud-13406

Performing an operation like Profile Update or Security Update (but not limited to) from Workspaces for Filters or Saved Searches is not working for NetDocuments.

Cloud-13420

Export to ZIP from the Workspace tab is not working for search folders.

Cloud-13468

Removing access for a user from the Teams app is erroring out.

Cloud-13505

When deleting a parent site with both hard delete settings, only the subsites get deleted.

Cloud-13516

Setting an archived team as read-only is not an option for members.

Cloud-13519

When creating a list in Teams, the columns from the template are not shown.

Cloud-13554

Checklist items in the planner are not checked when defining isChecked as true.

Cloud-13570

When creating a subsite, the users from the parent site are being inherited.

Cloud-13581

Designating a guest user to a modern site is not working.

Cloud-13609

Jobs are failing when Deleting or Disabling users from Office365.

Cloud-13629

Site creation from CAM fails when using the following special symbols supported by SharePoint: `#%^&*+={}|\:'"<>?/

Note: the following symbols are not supported by SharePoint: * < > ?

Cloud-13632

When removing site level security from CSV or from directory tab, security is removed from CAM but not from SharePoint.

Cloud-13648

Member users in a classic sites are assigned Admin/Editor/Watcher roles.

Cloud-13649

Deleting modern and classic sites is not working correctly when deletefromoffice365 is used.

Cloud-13677

If a large number of users are added when a team is set up or modified, the job hangs.

Cloud-13685

Currently it is possible to update the domain without filling the required field for the schedule.

Cloud-13731

When applying security to a template folder, it does not apply in FileShare.

Cloud-13733

The test connection button is displaying incorrectly within External system configuration.

Cloud-13745

The prompt to download the latest version of Data Uploader is shown even if the user is already using the latest version.

Cloud-13784

When trying to create/update a user with organization (Company parameter) for NetDocuments from both UI and CSV, the user is created in NetDocuments but the organization field shows blank.

Cloud-13880

After performing the unlock operation on 100 locked documents, all documents are unlocked in NetDocuments, but in CAM, the job status is showing as pending.

Cloud-13901

If Use Advanced Mapping is set as True when performing a Content Mover operation with two way sync (DMS → Teams), the Create Team Job gets completed, but the Content Mover Job is not getting submitted.

Cloud-13972

Search is not showing results for users or groups if either of them contains the following special symbols: %, _, . (dot).

Cloud-14000

The Created By column shows as undefined in https://quality.prosperowarestg.io/ tenant.

Cloud-14012

When API is used to submit a CSV string for provisioning, the Created By column is showing as blank

Cloud-14013

When there is a security setting in a workspace which has users and groups with the same name, the users and groups are showing correctly in the external system, but only the users are showing in the Directory tab. This issue is present for both iManage (on prem and IManageCloud) and NetDocuments.

Cloud-14034

When a user clicks on the Add Database or Add Cabinet button in the Users & Groups tab, the drop-down to select the repository is not showing any options to select.

Cloud-14036

When the isExternal parameter is changed from True to False or viceversa, the changes are not getting reflected in the External field in iManage.

Cloud-14047

Delete Folder via CSV is not working properly for EU-region for NetDocuments.

Cloud-14298

Moving a workspace from one database/cabinet to another database/cabinet with the move options set as: Leave as it is, Delete after Move and Add to trash, then the link in the Directory tab with the new location is not corrected. This is for iManage and NetDocuments.

Cloud-14682

Adding other metadata filters in the Template editor will not show correctly for non-lookup metadata fields (number, boolean, string, date) or custom29 metadata. Custom1-12 is displaying correctly.

Cloud-14727

Managing the Project Team using a CSV doesn’t apply the security for some documents.

Cloud-14751

Adding Parent and Child metadata on the Availability tab causes an error for child metadata lookup.

Cloud-14752

Template structures for templates with over 500 folders are not displaying the levels properly.

Cloud-14754

Security could not be removed with the UpdateSecurity parameter on Exclusion Controls.

Cloud-14757

Merging a template with a multi-level folder structure will throw an update workspace error.

Cloud-14761

If a user or group is added to a classic site, the user or group will be shown in SharePoint, but will not be visible in the Directory Tab.

Cloud-14778

If a group is filtered with System as iManage SPM, then, no results are shown even when the group is present.

Cloud-14779

Group members were not added to the Grant Access panel of a Team via Request Workflow.

Cloud-14789

Users created by default upon team creation (service account and token user) do not show on the Users & Groups tab.

Cloud-14800

NetDocuments create user jobs fail when an incorrect database is entered.

Cloud-14804

Update metadata with refile option selected fails for the Netdocuments EU & AU regions via the directory tab & CSV.

Cloud-14820

Group membership does not work correctly if multiple users have the same alternate email address.

Cloud-14950

Provisioning jobs for iManage, CloudiManage, and NetDocuments are not able to add Matter team security in all places.

Cloud-15170

For NetDocuments users, jobs fail when the Dynamic Group Creation is set as yes in the External System Configuration.

Cloud-25720

When the description for a created report category is edited and saved, a duplicate report category is shown, irrespective if Is Enabled is set to Yes or No.

Cloud-25989

Pagination is not working as expected when using Elastic Search (static_s3) since the getReportData API is not returning the correct results after the first page.

Cloud-26045

When a report which contains a widget, a filter, and a dashboard is edited, the Dashboard tab in the Usage Details screen will show a duplicated dashboard.

Cloud-26049

When creating a widget and selecting the action handler, CAM is showing a warning/error message on the preview screen. The warning message disappears after all the parameters have been added.

Cloud-26051

When creating a filter with the same name as a widget, or creating a widget with same name as filter, an error message is shown after clicking on Save.

Cloud-26052

CAM is currently showing an incorrect Tooltip for the Before Date type filter.

Cloud-26053

When selecting the Before and After Date filters, CAM is not showing the proper result(s).

Cloud-26056

The Contains filter is currently not working as expected when using static-s3 as the data source.

Cloud-26057

The Date filter is currently not working properly for all data sources.

Cloud-26062

The preview screen and pagination are not working correctly when selecting Elastic Search as the data source.


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