Service Desk
These settings allow control of Service Desk functionality and layouts globally.
Enable 2-factor approval for service desk
This allows the setup of the 2-factor approval process for changes made in the Service Desk. For example, if someone does a profile update or security change, it requires the approver or approval team to approve the change. Or for the submission of a large job that updates or deletes content, this may be a secondary confirmation of the changes.
By default, this is set to No. To enable it, set it to Yes.
Default System/Repository
Sets the default system or repository for users to display in Service Desk searches.
Hide Server/Repository
This hides these server and repository fields from Service Desk searches. Do note it is needed in some cases for Database searches.
Enable AutoSave on Analytics
This auto-saves your query typed in the Analytics window. If a user moves to another tab, the query is saved when the user returns to the tab. The best practice is however to save the query once done.
By default, this is set off to No. To enable it, set it to Yes.
Skip bulk limitation
This skips the bulk query limitations with the API/AWS S3 and uses the Fargate processor instead. This allows Analytics, Documents, and Workspaces bulk operations to process more than 10,000 workspaces and 25,000 documents.
iManage Move operation rules
Enable default user for missing author or operator allows users to assign a default user to put into place if a empty author or operator exists on the target system when moving a workspace, folder or document.
Enable process to handle disabled users allows to re-enable any disabled user that is found in the target to successfully move a workspace, folder or document if that user is the operator or author. This user will become re-disabled once the job completes.